At Samyay, we offer a variety of high-quality, handmade products sourced from indigenous communities. Our collection includes spiritual tools, wellness products, jewelry, art, and other unique items that support your holistic lifestyle

Our products are ethically sourced directly from indigenous communities in Peru and other regions. We are deeply committed to preserving their cultural heritage and ensuring fair trade practices, providing sustainable income to artisans while honoring their traditions.

 We offer shipping within [insert countries/regions you ship to], with rates based on your location. All orders are processed within [insert processing time], and you will receive an email notification with tracking details once your order has been dispatched. Shipping times vary depending on the destination.

We want you to be happy with your purchase! If you’re not fully satisfied with your order, we accept returns within [insert return window] days of delivery. The item must be unused and in its original packaging. Please visit our Returns & Exchanges page for more details on the process.

Yes, sustainability is a key value for us. Our products are made using eco-friendly materials, and we ensure that our sourcing practices are responsible. Many of our products are crafted using traditional, low-impact techniques that honor nature and respect the environment.

Once your order has been shipped, you will receive an email with a tracking number and a link to monitor your package. If you have any issues tracking your order, feel free to reach out to us at [insert contact email] for assistance.

Yes, we offer international shipping to many countries. Please note that shipping times and fees may vary depending on your location. International customers may also be subject to import duties or taxes, which are the responsibility of the recipient.

Absolutely! If you’re planning a retreat, event, or special gathering, we offer bulk purchasing options for many of our products. Please get in touch with us via email or our Contact page to discuss your needs, and we’ll work with you to ensure you get exactly what you’re looking for.

If you have any questions or need assistance, our customer service team is here to help! You can reach us at natalie@samayay.com.  Alternatively, you can use the contact form on our website for quick inquiries.

Yes! We regularly offer promotions and discounts to our loyal customers. To stay updated on the latest offers, be sure to subscribe to our newsletter or follow us on social media. New customers can also enjoy a special discount on their first purchase when they sign up for our email list.

Sign up for our newsletter to receive updates on new arrivals, exclusive offers, and special promotions. You can also follow us on Instagram and Facebook for the latest updates and behind-the-scenes looks at our products and the artisans who create them.